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Senior Business Systems/Process Analyst

Location: Modesto, CA, US

Date: Sep 27, 2021

Company: E. & J. Gallo

Why Gallo?

With a global portfolio of over 100 unique wine and spirits brands, we are the largest family-owned winery in the world. Apply Today! Our Brands. Your Future.

As a Senior Business Process - Order to Cash Analyst  you will collaborate with business partners and customers to identify inefficiencies and continually improve business processes by breaking down core processes into specific steps, analyzing cycle time, supporting technology capabilities. You will assist the organization to better understand and improve business processes and the interconnectivity across the broader process framework. Leads or participates in projects designed to improve quality, reduce errors and design new business processes. Leverages understanding of end-to-end and cross-functional business processes to supports management, operators, work teams, customers and suppliers to gather, document, and analyze information in order to help optimize business process, technology, and information flows.

 

What You Will Do:

 

Process Analysis

  • Identifies a desired future state that addresses a business problem.
  • Continually analyzes process and supporting technology performance, proactively identifies improvement opportunities that drive efficiencies or new capabilities to enable the growth of the business.
  • Leverages various problem-solving methods and tools such as SIPOC, 5 Why’s and Fishbone Analysis to formulate and identify improvement opportunities.
  • Maintains understanding of the big picture of the project objectives, broad cross-functional processes, supporting technology applications and desired outcomes.
  • Observes current processes and creates flow charts that break down the process step by step in order to gain a detailed understanding of the process and model a desired future state.
  • Promotes data-driven solutions rather than subjective conjecture.
  • Ensures improvement projects are connected to business objectives.
  • Conduct surveys, reviews process documentation, analyzes the information, assesses the risks of various solution options and prepares recommendations for management.
  • Uses graphs to show process improvement in highly visible and easily understood visual forms.
  • Shares best practices methods and ideas, as well as coach and mentor others.
  • Participates in the development of business case solutions.
  • Applies standards and best practices by continuously learning on projects.

 

Project Management

  • Participates in scoping tasks and projects. Documents product and project scope.
  • Works with stakeholders to develop scope and phases to meet intended deadlines.
  • Quantifies tasks and project related resource requirements on projects. Identifies project risks through the development cycle.
  • Measures and communicates, in business terms, the proposed project benefits. Participates in measuring and helping to communicate solution value and IT contribution to key stakeholders.
  • Manages medium sized projects and tasks for internal and 3rd party professionals.
  • Communicates project status and areas of risk to key project stakeholders.
  • Maintains knowledge of project management and business analysis tools, principles, practices, procedures.

 

Relationship and Communication

  • Builds organizational partnerships effectively engaging and enlisting others.
  • Builds strong relationships with IT teams and suppliers.
  • Communicates across multiple constituencies to support project and user adoption change objectives. Engages key knowledge workers in change management activities.
  • Presents ideas in a concise and focused manner. Communicates benefits of solution in business language. Presents to teams and small audiences.
  • Maintains satisfactory attendance, to include timeliness.
  • Responsible for understanding and complying with applicable quality, environmental and safety regulatory considerations. If accountable for the work of others, responsible for ensuring their understanding and compliance.
  • This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

 

What You Will Need:

 

  • High school diploma or State-issued equivalency certificate.
  • MBA plus 2 years of business systems and process analysis experience reflecting increasing levels of responsibility to include document preparation; OR Bachelor's degree plus 5 years of business systems and process analysis experience reflecting increasing levels of responsibility to include document preparation; OR Bachelor’s degree in Computer Science, MIS, Math, Operations/Operations Management, Engineering or Business Administration plus 4 years of business systems and process analysis experience reflecting increasing levels of responsibility to include document preparation; OR High School diploma or State-issued equivalency certificate plus 9 years of business systems and process analysis experience reflecting increasing levels of responsibility to include document preparation.
  • Project management experience.
  • Experience working with stakeholders to develop scope and phases to meet intended deadlines.
  • Skilled in the use of MS Word and MS Excel at an intermediate level.
  • Ability to solve practical problems, collecting data, establishing facts and dealing with a variety of concrete variables.
  • Experience gathering information through interviews.
  • Experience communicating complex topics to support project and organizational change objectives.
  • Experience setting realistic customer expectations for project delivery (scope, scheduled, budget) and outcome.
  • Proficient in the use of analytic tools such as data gathering and analysis, spreadsheets, flow-charting and process modeling and diagramming.

 

What Will Set You Apart:

  • MBA plus 3 years of business systems and process analysis experience reflecting increasing levels of responsibility to include document preparation; OR Bachelor's degree plus 6 years of business systems and process analysis experience reflecting increasing levels of responsibility to include document preparation; OR 10 years of business systems and process analysis experience reflecting increasing levels of responsibility to include document preparation; OR Bachelor’s degree in Computer Science, MIS, Math, Operations/Operations Management, Engineering or Business Administration plus 5 years of business systems and process analysis experience reflecting increasing levels of responsibility to include document preparation.
  • Lean Six Black Belt certification or equivalent work experience.
  • Agile/SCRUM certification or equivalent work experience.
  • Experience writing business correspondence, and process documents.
  • Experience in Process Modeling and Process Framework development.
  • Experience effectively communicating and presenting information to mid-sized groups, at all levels of the organization.
  • Experience performing work that is varied and may be somewhat difficult in character, usually involving limited responsibility, requiring frequent evaluation, originality or ingenuity.
  • Knows and applies the fundamental concepts, practices and procedures of this particular field of specialization. 

Gallo does not sponsor for employment based visas for this position now or in the future.
To view a full job description, please click here.

Requisition ID: 84901 

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Gallo is an Equal Employment opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, traits historically associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics in California), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, sexual orientation (actual or perceived), transgender status, sex stereotyping, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law. 

 

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gallo is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.
 
If you need any assistance or accommodations due to a disability, please let us know at 209.341.7000.

 


Nearest Major Market: Modesto

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