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Date: Aug 13, 2017

Company: E. & J. Gallo

SUMMARY

Under minimal supervision, works as part of a team to support visitor center operations in a manner that achieves the established financial goals, ensures a rich consumer experience, builds consumer loyalty and reflects the brand essence.  Principal functions include cash register operations, product knowledge, product presentations, sales and service.

 

ESSENTIAL FUNCTIONS

  • Prepares the tasting room for daily opening and closing.
  • Promotes the sale of wine and non-wine products sold in the visitor center; acts as informed resource for consumers regarding winemaking, winegrowing, and wine vintages, availability of products and brand award and accolades.
  • Describes wines, winemaking techniques, and winery history; answers visitor’s questions about wines.
  • Provides general tourist information.
  • Handles routine purchasing transactions (includes operating cash register and accounting of daily sales).

Supports display and stocking of retail items and wines; and hospitality special events; participates in inventories.

  • Understands and effectively communicates the Brand message.
  • Processes phone orders and wine shipping orders in compliance with federal and state regulations.
  • Checks identification as required by state regulation for serving alcoholic beverages.
  • Recognizes the symptoms of intoxication and informs a manager.
  • Represents the company and brand, professionally, graciously and enthusiastically.
  • Required to multi-task with focus on detail and switch gears quickly.
  • Maintains satisfactory attendance, to include timeliness.
  • Responsible for understanding and complying with applicable quality, environmental and safety regulatory consideration.
  • This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

 

SUPERVISORY RESPONSIBILITIES

N/A

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Gallo does not sponsor for employment based visas for this position now or in the future.

 

MINIMUM QUALIFICATIONS

  • High school diploma or GED from an accredited institution plus 2 years tasting room, retail sales or hospitality experience reflecting increasing levels of responsibility.
  • Cash register experience.
  • Required to be 21 years of age or older.
  • Required to work weekends and a flexible schedule as needed.
  • Required to lift and move product weighing up to 50 pounds.
  • Required to engage in frequent walking and standing.
  • Experienced in reading and comprehending simple instructions, correspondence, and memos.
  • Experienced in writing simple correspondence and procedures.
  • Skilled in adding, subtracting, multiplying and dividing in all units of measure, using whole numbers, common fractions, and decimals.

 

PREFERRED QUALIFICATIONS

  • Bachelor’s Degree plus 1 year of tasting room, retail sales or hospitality experience.
  • Skilled in communication, presentation, sales and customer service.
  • Skilled in calculating figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. 
  • Skilled in applying concepts of basic algebra and geometry.
  • Knowledge of basic computer operation.
  • Knowledge of wine and wine production.
  • Knowledge of federal and state legal compliance related to tasting room operations.
  • Experience executing tasks that required attention to detail and accuracy.
    Experience executing tasks or job functions that require good organizational skills and engaging in functions using own initiative.  

 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is frequently required to stand and walk; reach with hands and arms; use hands to finger, handle or feel and talk or hear.  Specific vision abilities required by this job include close vision.

 

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

The noise level in the work environment is usually quiet.

Requisition ID: 41544 
#DNP
TAS001

 

 

Equal Opportunity Employer


Nearest Major Market: Napa

Job Segment: Law, Customer Service Representative, Compliance, Sales, Legal, Customer Service

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