Lead Tasting Room Rep

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Position is located at Orin Swift Cellars in Saint Helena, CA

$1,000 hiring bonus included! 

The history of Orin Swift Cellars dates back to 1995 when on a lark, David Swift Phinney took a friend up on an offer and went to Florence, Italy to spend a semester “studying”. During that time, he was introduced to wine, how it was made, and got hooked. A few more years of university led to graduation and eventually a job at Robert Mondavi Winery in 1997 as a temporary harvest worker. Deciding that if he was going to work this hard, it would eventually have to be for himself, he founded Orin Swift Cellars in 1998; Orin is his father’s middle name and Swift is his mother’s maiden name. With two tons of zinfandel and not much else, he spent the next decade making wine for others as well as himself and grew the brand to what it is today.

The Lead Tasting Room Rep supports tasting room operations in a manner that achieves the established financial goals, ensures a rich consumer experience, builds consumer loyalty, and reflects the Orin Swift brand essence. This role demonstrates superior product knowledge, effectively educates guests and staff using product presentations, and provides exceptional sales and customer service to winery guests.

What You Will Do:

• Prepares the tasting room for daily opening and closing.
• Develops positive relationships with customers and prospective customers.
• Functions as an informed resource for consumers regarding winemaking, winegrowing, and wine vintages, availability of products and brand award and accolades.
• Promotes and procures Wine Club memberships.
• Conducts large group tours, VIP, and Trade tastings.•Represents Tasting Room at winery events.
• In the absence of the Tasting Room Supervisor, monitors tasting room staff, ensuring all employees are assigned to appropriate venues. Makes decisions based upon tasting room capacity, staff, guests, etc. when necessary.
• Participates in group tastings, Wine Club events and guest experiences at the tasting room.
• Supports the wine education amongst Tasting Room staff.
• Provide constructive feedback on Tasting Room staff to Supervisor or Assistant Manager.
• Execute outreach tastings and hosts or pours at off-site outreach events including industry tastings and consumer events.
• Participates in the training and coaching of tasting room staff.
• Acts as the lead in the higher level venues, ensuring all guests receive best in class service and attention.
• Represents the company and brand, professionally, graciously and enthusiastically.

What You Will Need:

• High school diploma or State-issued equivalency certificate, plus 6 years of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, marketing or teaching and educating others experience reflecting increasing levels of responsibility; OR Bachelor’s degree plus 2 years of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, marketing or teaching and educating others experience reflecting increasing levels of responsibility.
• Required to be 21 years of age or older.
• Required to work weekends and a flexible schedule as needed.

What Will Set You Apart:

• Bachelor’s Degree in Business Administration or Hospitality Management plus 2 years of wine sales experience reflecting increasing levels of responsibility; OR Bachelor’s degree plus 4 years of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, direct to consumer marketing or wine education experience reflecting increasing levels of responsibility; OR High school diploma or State-issued equivalency certificate, plus 8 years of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, direct to consumer marketing or wine education experience reflecting increasing levels of responsibility.
• Possession of CSW, Certified Sommelier or WSET Advanced Certifications.
• Knowledge of wine and wine production.
• Experience training and leading others.

Compensation

• Hiring Salary Range Posted: set rate listed as $28/hr-$28/hr + $1,000 hiring bonus

• In addition to the salary, this position is eligible to participate in tasting room tip pools, bonuses and incentive plans, as applicable.

• Actual compensation paid within the range will be determined by factors such as the education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data.

Perks & Benefits
•    This position includes a competitive benefits package.
•    Winery - Please click here to view our full list of benefits or click here to watch our video.

Gallo does not sponsor for employment based visas for this position now or in the future.

To view a full job description, please click here.

Requisition ID: 101742 

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Gallo is an Equal Employment opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, traits historically associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics in California), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, sexual orientation (actual or perceived), transgender status, sex stereotyping, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law. 

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gallo is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.
 
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