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Full-Time Lead Tasting Room Representative

Location: Saint Helena, CA, US

Date: Jun 4, 2022

Company: E. & J. Gallo

Why Gallo?

With a global portfolio of over 100 unique wine and spirits brands, we are the largest family-owned winery in the world. Apply Today! Our Brands. Your Future.

Louis Martini Winery ,  Lead- Tasting Room Representative
Under minimal supervision supports tasting room operations in a manner that achieves the established financial goals, ensures a rich consumer experience, builds consumer loyalty, and reflects the brand essence. Demonstrates superior product knowledge, effectively educates guests and staff using product

What you’ll do: 

  •     Prepares the tasting room for daily opening and closing.
  •     Presents selected wines for tasting and assist consumers with their purchases.
  •     Functions as an informed resource for consumers regarding winemaking, winegrowing, and wine vintages, availability of products and brand award and accolades.
  •     In the absence of the Tasting Room Supervisor, monitors tasting room staff, ensuring all employees are assigned to appropriate venues. Makes decisions based upon tasting room capacity, staff, guests, etc. when necessary.
  •     Participates in the training and coaching of tasting room staff. 
  •     Acts as the lead in the higher level venues, ensuring all guests receive best in class service and attention.
  •     Maintain current TIPs and Food Handling certifications

What You Need 

  •     High school diploma or State-issued equivalency certificate, plus 6 years of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, marketing or teaching and educating others experience reflecting increasing levels of responsibility; OR Bachelor’s degree plus 2 years of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, marketing or teaching and educating others experience reflecting increasing levels of responsibility. 

What Will Set You Apart 

  •     Bachelor’s Degree in Business Administration or Hospitality Management plus 2 years of wine sales experience reflecting increasing levels of responsibility; OR Bachelor’s degree plus 4 years of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, direct to consumer marketing or wine education experience reflecting increasing levels of responsibility; OR High school diploma or State-issued equivalency certificate, plus 8 years of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, direct to consumer marketing or wine education experience reflecting increasing levels of responsibility.
  •     Possession of CSW, Certified Sommelier or WSET Advanced Certifications.

Gallo does not sponsor for employment based visas for this position now or in the future.

To view a full job description, please click here.

Requisition ID: 93061 

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Gallo is an Equal Employment opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, traits historically associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics in California), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, sexual orientation (actual or perceived), transgender status, sex stereotyping, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law. 

 

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gallo is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.
 
If you need any assistance or accommodations due to a disability, please let us know at 209.341.7000.


Nearest Major Market: Napa

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