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Tasting Room Representative - William Hill

Location: Napa, CA, US, 94558

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Date: Feb 1, 2019

Company: E. & J. Gallo

Why E. & J. Gallo Winery?

Named a Glassdoor "Best Places to Work" three years in row, we couldn't be prouder of our company culture. As the largest family-owned winery in the world with over 100+ unique wine and spirits brands, our products are synonymous with life's special occasions. Come celebrate with us! Your Talent & Gallo | A Perfect Pairing

William Hill Winery is currently hiring for a Full Time Tasting Room Associate who works as part of a team to support visitor center operations in a manner that achieves the established financial goals, ensures a rich consumer experience, builds consumer loyalty and reflects the brand essence. Principal functions include cash register operations, product knowledge, product presentations, sales and service.
What You Will Do:

  • Prepares the tasting room for daily opening and closing.
  • Promotes the sale of wine and non-wine products sold in the visitor center; acts as informed resource for consumers regarding winemaking, winegrowing, and wine vintages, availability of products and brand award and accolades.
  • Describes wines, winemaking techniques, and winery history; answers visitor’s questions about wines.
  • Provides general tourist information.
  • Handles routine purchasing transactions (includes operating cash register and accounting of daily sales). Supports display and stocking of retail items and wines; and hospitality special events; participates in inventories.
  • Understands and effectively communicates the Brand message.
  • Processes phone orders and wine shipping orders in compliance with federal and state regulations.
  • Checks identification as required by state regulation for serving alcoholic beverages.
  • Recognizes the symptoms of intoxication and informs a manager.
  • Represents the company and brand, professionally, graciously and enthusiastically.
  • Required to multi-task with focus on detail and switch gears quickly.
  • Maintains satisfactory attendance, to include timeliness.
  • Responsible for understanding and complying with applicable quality, environmental and safety regulatory consideration.
  • This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

What You Will Need:

  • High school diploma or GED from an accredited institution plus 2 years tasting room, retail sales or hospitality experience reflecting increasing levels of responsibility.
  • Cash register experience.
  • Required to be 21 years of age or older.
  • Required to work weekends and a flexible schedule as needed.
  • Required to engage in frequent walking and standing.

What Will Set You Apart:

  • Bachelor’s Degree plus 1 year of tasting room, retail sales or hospitality experience.
  • Skilled in communication, presentation, sales and customer service.
  • Skilled in calculating figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Skilled in applying concepts of basic algebra and geometry.
  • Knowledge of basic computer operation.
  • Knowledge of wine and wine production.
  • Knowledge of federal and state legal compliance related to tasting room operations.
  • Experience executing tasks that required attention to detail and accuracy. Experience executing tasks or job functions that require good organizational skills and engaging in functions using own initiative.
  • Lift and move product weighing up to 50 pounds.

Gallo does not sponsor for employment based visas for this position now or in the future. 
To view a full job description, please click here.

Requisition ID: 58933 

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TAS001

 

Equal Opportunity Employer

Gallo will consider all qualified applicants for employment, including those with criminal histories, consistent with the requirements of applicable law.


Nearest Major Market: Napa

Job Segment: Law, Compliance, Customer Service Representative, Legal, Customer Service

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