E-Commerce Product Manager

Why E. & J. Gallo Winery?

Named a Glassdoor "Best Places to Work" three years in row, we couldn't be prouder of our company culture. As the largest family-owned winery in the world with over 100+ unique wine and spirits brands, our products are synonymous with life's special occasions. Come celebrate with us! Your Talent & Gallo | A Perfect Pairing

As an E-Commerce Product Manager, you will be the business owner for virtual direct to consumer (DTC) websites, Gallo’s mobile application (WineOS), and DTC fulfillment. As part of our growing E-Commerce team, you will be responsible for driving business to Gallo’s DTC site while also establishing best practices to provide ease of the consumer experience. In this highly cross functional role, you will partner with Brand Marketing, Tasting Rooms, IT, and E-Commerce/DTC teams to gather business requirements and set digital strategy, while ensuring implementation is on track.

What You Will Do

• Defines and owns DTC website, mobile application (WineOS) and fulfillment product roadmaps to support Gallo digital business strategy, innovation and E-Commerce KPI’s.
• Leads prioritization of new website projects and feature requests with leadership from Brand marketing, Tasting Rooms, eRetail and DTC websites.
• Integrates user research, market research, and data analysis to identify new market opportunities to develop new features that drive value for users and the business.
• Builds strong processes and capabilities between business, design, User Experience (UX) and Information Technology.
• Defines, build, launch and iterate on brand, tasting room, and DTC websites.
• Define and analyze metrics that inform the success of products.
• Owns the conversion path on DTC sites, constantly iterating for efficiencies and opportunity to capture new value.
• Responsible for continual optimization of core components of the customer experience such as add to cart, checkout, age gating, etc.
• Tracks and ensures delivery of operating plans through monthly reporting and proactive issue resolution.
• Communicates priorities and schedule with internal stakeholders and leadership.
• Performs financial analysis of all new software or features to assess value/need.
• Works with Gallo RDC’s on fulfillment process and identifies ways to drive efficiencies in the process by laying out business and consumer requirements.
• Responsible for assessing partner environment to deliver new features and add differentiation for our e-commerce experience
• Partners with the Acquisition Manager and Content Manager to acquire, activate and retain consumers on DTC platforms
• Responsible for ensuring that fulfillment partners are meeting business needs.

What You Will Need

• High school diploma or State-issued equivalency certificate.
• Bachelor’s degree plus 5 years of marketing, product management, finance or project management experience reflecting increasing levels of responsibility; -OR- Master’s degree plus 3 years of marketing, product management, finance or project management experience reflecting increasing levels of responsibility.
• Ability to work within a matrix, solve problems and influence cross-functional teams and senior stakeholders.

What Will Set You Apart

• Bachelor’s degree in Marketing plus 8 years of experience in product management, finance, or project management reflecting increasing levels of responsibility.
• MBA degree.
• Experience DTC laws and regulations.
• Experience with product management.
• Excellent time management and project management experience.
• Excellent demonstrated negotiation and communication skills.
• Comfortable and effective in the role of change agent.
• Solid performance record of building successful relationships.
• Management strength to provide motivational guidance and direction.

Gallo does not sponsor for employment based visas for this position now or in the future.

To view a full job description, please click here.

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Equal Opportunity Employer

Gallo will consider all qualified applicants for employment, including those with criminal histories, consistent with the requirements of applicable law.