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CSOC Operator (Part-Time)

Location: Modesto, CA, US, 95354

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Date: Jul 17, 2019

Company: E. & J. Gallo

Why E. & J. Gallo Winery?

Named a Glassdoor "Best Places to Work" three years in row, we couldn't be prouder of our company culture. As the largest family-owned winery in the world with over 100+ unique wine and spirits brands, our products are synonymous with life's special occasions. Come celebrate with us! Your Talent & Gallo | A Perfect Pairing

Do you have passion for Security? E. & J. Gallo Winery is seeking a CSOC Operator to join our team. You will be responsible for monitoring and dispatching appropriate personnel to all alarms and security related activity Company wide.  You will communicate effectively with police agencies, fire departments, emergency services agencies, security department management, security officers and senior management of the company.

What You Will Do

Ensure Safety:

  • Monitors all security related technology in the Corporate Security Operational Center.
  • Dispatches internal and external personnel when applicable.
  • Continues to monitor and execute tactical procedures until each incident is resolved.

What You Need

  • High school diploma or State-issued equivalency certificate.
  • 1 year of customer service, previous call center, operator/receptionist, security, military, or law enforcement experience; 1 year must include 3 months of CADRIMS or other emergency computer aided dispatching software experience.
  • Valid driver’s license and successful completion of background check. Required to obtain a California driver’s license or appropriate state driver’s license within 30 days of hire.
  • Required to work rotating or fixed shifts (includes nights, weekends, and holidays).
  • Required to work overtime when necessary.
  • Experience with MS Office.

What Will Set You Apart

  • Associate’s degree or some college level course work.
  • Experience with MS Excel, MS Outlook and MS Access.
  • Experience interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals. Experience writing routine reports and correspondence.
  • Experience speaking effectively before groups of customers or employees of organizations.
  • Experience communicating effectively with law enforcement and emergency related agencies in times of crisis.

Gallo does not sponsor for employment based visas for this position now or in the future

To view a full job description, please click here.

Job Posting ID: 60348 

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Equal Opportunity Employer

Gallo will consider all qualified applicants for employment, including those with criminal histories, consistent with the requirements of applicable law.


Nearest Major Market: Modesto

Job Segment: Call Center, Customer Service

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