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Analyst 1 - C&PI Business Applications

Location: Modesto, CA, US, 95354

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Date: Aug 14, 2019

Company: E. & J. Gallo

Why E. & J. Gallo Winery?

Named a Glassdoor "Best Places to Work" three years in row, we couldn't be prouder of our company culture. As the largest family-owned winery in the world with over 100+ unique wine and spirits brands, our products are synonymous with life's special occasions. Come celebrate with us! Your Talent & Gallo | A Perfect Pairing

As an Analyst 1 – CPI Business Applications, you will provide support on C&PI Systems, which includes all systems supporting internal C&PI departments, such as Astute and SIMS, Institutional systems used across Gallo that are administered by C&PI, such as Content Server, and Institutional systems used by C&PI that require departmental administration, such as SharePoint and Workfront. Ensures system availability and operational efficiency of system administration processes. You will configure the systems and provides training as necessary to deliver excellent user experience. Design and develops enhancements to the systems as required for the business users

What You’ll Do

  • Provides system administration, application configuration, and training and support of all user communities on C&PI systems.
  • Participates in defining, implementing, and maintaining application administration processes and tools for C&PI Systems.
  • Manages all administrative changes to the application configuration, utilizing change control processes and procedures.
  • Develops scripts as needed to operationalize the help desk support for C&PI Systems, trains our desktop support and internal IS partners on support protocols for the various systems, and develops training materials that facilitate user self-help capabilities.
  • Serves as the internal system expert for C&PI System configurations and administration functions and develops and maintains administration guides.
  • Serves as the internal application expert for C&PI Applications, and works with external vendors and internal IS partners to plan and implement features and functions that maximize the end user experience

What You Need

  • High school diploma or State-issued equivalency certificate
  • Bachelor’s degree in Computer Science or MIS; or 4 years of business applications or computer systems experience reflecting increasing levels of responsibility
  • Skilled in the use of MS Excel at a basic level
  • Required to be on-call for remote or on-site after-hours work

What Will Set You Apart

  • Bachelor’s degree in Computer Science or MIS plus 6 years of business applications or computer systems experience reflecting increasing levels of responsibility
  • Experience providing system administration
  • Experience with Open Text content management systems and Astute customer relationship management systems.
  • Experience reading, analyzing, and interpreting business practices across diverse departments and create efficient systems processes to solve operating problems.
  • Experience using Visio for business process mapping.
  • Experience creating flow chart business processes and translate them into technical designs and user documentation.
  • Skilled in web development, i.e., Javascript, HTML, and other web-related technologies.

Gallo does not sponsor for employment based visas for this position now or in the future
To view a full job description, please click here.

Job Posting ID: 60459 





Equal Opportunity Employer

Gallo will consider all qualified applicants for employment, including those with criminal histories, consistent with the requirements of applicable law.

Nearest Major Market: Modesto

Job Segment: Relationship Manager, Customer Service

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