Social Community Management Assistant 1

Location: Modesto, CA, US

Date: Jul 30, 2022

Company: E. & J. Gallo

Why Gallo?

With a global portfolio of over 100 unique wine and spirits brands, we are the largest family-owned winery in the world. Apply Today! Our Brands. Your Future.

Are you a social media-aholic? Do you get lost in Tik Tok or IG Reels rabbit holes? If so, our Brands need your fun and creativity! Our Social Community Management Assistants act as the liaison between brands and their audiences via social media and other consumer communication platforms. Acting as the brand, you will spend your day engaging with consumers to build brand presence, trust, and loyalty through community support, content distribution and digital engagement.

What You Will Do:

Social Media

  • Maintains and builds relationships with new and existing customers through engaging in various social media sites (e.g. Facebook, Instagram, Twitter) and other consumer communication platforms (e.g. chat, and text within prescribed department guidelines etc.)
  • Assists with development and/or maintains social media content calendars for multiple brands
  • Performs light image and video editing for posting to social channels as needed
  • Identifies opportunities for writing quick-turn social copy, such as for story regrams, and makes recommendations to supervisor
  • Ensures messaging is consistent across all platforms
  • Identify and determine the best way to swiftly mitigate risk to protect brand and company image

Brand Support 

  • Supports the development of consumer satisfaction and loyalty by answering questions and addressing consumer issues in a timely manner. Resolves or escalates feedback and issues that can be seen as potentially damaging to the company’s reputation or image
  • Monitors for and shares social media and cultural trends relevant to assigned brands
  • Contributes to social strategy documents, brainstorms and other areas as assigned

What You Need: 

  • Bachelor’s degree; OR Associate’s degree plus 2 years of social media, digital marketing, or consumer services experience reflecting increasing levels of responsibility; OR High School diploma or State-issued equivalency certificate plus 4 years of social media, digital marketing, or consumer services experience reflecting increasing levels of responsibility

What Will Set You Apart:

  • Bachelor’s degree plus 2 year of social media marketing experience
  • Experience using native social media platforms as well as knowledge of one or more social media management system
  • Skilled in the use of Microsoft Outlook at a basic level; experience using the Internet to place orders and conduct research
  • Knowledge of winery production and package component manufacturing
  • Skilled in the use of Microsoft Excel and PowerPoint

Gallo does not sponsor for employment based visas for this position now or in the future. 

To view a full job description, please click here.

Requisition ID: 95324 

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Gallo is an Equal Employment opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, traits historically associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics in California), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, sexual orientation (actual or perceived), transgender status, sex stereotyping, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law. 

 

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gallo is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.
 
If you need any assistance or accommodations due to a disability, please let us know at 209.341.7000.

 


Nearest Major Market: Modesto

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